Warranty & Support
Warranty Information – MildCares Official Support
At MildCares, we are dedicated to delivering 100% authentic products with official warranty support across India. Our goal is to provide you with a seamless and worry-free shopping experience while ensuring the performance and longevity of your device.
✅ MildCares Warranty Policy
✔️ Official Manufacturer Warranty
All MildCares devices come with a 1-year limited warranty covering manufacturing defects and functional malfunctions under normal usage.
✅ What’s Covered?
🔹 Device Malfunctions – The warranty is applicable only to MildCares devices and does not cover any accessories.
🔹 Manufacturing Defects – Hardware-related issues that occur under regular use conditions.
❌ What’s NOT Covered?
🚫 Physical Damage – Cracks, dents, or breakage due to drops, misuse, or accidents.
🚫 Water Damage – MildCares devices are not waterproof; exposure to liquids voids the warranty.
🚫 Wear & Tear – Gradual battery degradation, scratches, and cosmetic damage from normal use.
🚫 Accessories are not covered under this warranty.
How to File a Claim
- Email reachus@mildcares.com within the coverage period.
- Provide proof of purchase, serial/lot number, description of the issue, and photos/video if possible.
- Once your request is approved, we'll send you a prepaid return label and RMA number—because your comfort is our priority, every step of the way.
- Ship the unit within 10 days of receiving the label and retain the drop‑off receipt.